ActiveX Settings
If you are using Internet Explorer, ensure that the ActiveX settings for your browser are enabled to allow viewing of images, such as object thumbnails used in visualization.
Use the following steps to ensure that your ActiveX settings are properly enabled:
1. Select > .
2. On the Security tab, in the Security level for this zone section, click Custom Level.
3. Make sure that the following settings are set to Enable or Prompt:
◦ Download signed ActiveX controls
◦ Run ActiveX controls and plug-ins
4. Click OK to accept the settings and close the Security Setting window.
5. Click OK to close the Internet Options window.
For additional information, contact your system administrator.