Additional Capabilities > Service Information Management > Configuration Guide > Service Product Setup > Service Roles for an Existing Product
  
Service Roles for an Existing Product
You need to add specific roles to an existing product context to enable Windchill Service Information Manager features. These features include information structure and publication structure’s second level navigation for your product that allows you to create these structures for your product.
You need to be familiar with team and role administration. For more information, see Administering Windchill.
Add the following user roles to the product context Team and configure their attributes to enable the information structure and publication structure features.
Author
Illustrator
Product Manager
Publications Manager
Reviewer
If you also installed Windchill Service Parts, add the Parts Author role to the product.
Refer to Adding Service Roles to a Product for instructions.