Conflicts Involving a PDM Event
PDM events may cause conflicts with the database that need to be resolved. Event management provides a way for you to check and act on log messages generated in your authoring application or Windchill sessions. It can be accessed in the following ways.
• In Windchill, select > .
• In Creo CADDS 5, select > .
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From Creo CADDS 5, only information about transactions with the primary server is available. In the authoring application's message area, a graphical status indicator provides status information.
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• From a workspace, click Event Manager from the workspace actions drop-down list.
• From Windchill Workgroup Manager, click the console status icon in the status bar.
• In Windchill Workgroup Manager, select > .
On the Event Manager utility page you can see the PDM events for the named server listed chronologically in the Events table. You can access detailed information about a particular event by clicking in the event's Actions column, and access the Conflict Manager utility page by clicking icons displayed in the Actions column for viewing or resolving conflicts.
The following figure shows warnings on the Conflict Manager utility page.
The icons used by event management are described in the following table.
Event Manager Icons
Icon | Description |
| Overridable type conflict |
| Non-overridable type conflict (Failed) |
| Warning |
| In Progress |
| Pending |
| Retried |
| On Hold |
The icons for actions that may be available in the Actions columns are described in the following table.
Actions Column Icons
Icon | Description |
| View event information |
| View Warnings/Conflicts |
| Resolve Conflicts |
The
Event Information utility window is accessed by clicking the information icon
in the
Actions column for the event in the
Event List, or by clicking the hyperlink in the event name. The
Event Information window lists the objects that have been processed for a given event. At the top of the page is a hyperlink that returns you to the
Event List. Below the hyperlink is the event title. Next to the event title are icons for the Delete action and, if warnings or conflicts occurred, one of the following actions, as applicable to the type of event:
• View Warning
- If the event type is a warning
• View Conflicts
- If the event type is a non-overridable conflict
• Resolve Conflicts
- If the event type is an overridable conflict
The following figure shows the
Event Information window, indicating that the upload action succeeded with warnings. To view the warnings, click the view conflicts
icon.
The area immediately below the event title lists the event attributes, as follows:
• Event Name - The name of the event
• Workspace - The workspace from which the event originated
• Status - The status of the event, if completed, or a progress bar indicating how close the event is to completion
• Start Date - The date and time the event began
• Elapsed Time - The total time required to complete the event (if completed)
Below the attributes area is a table listing the Affected Objects in the event.
Conflict Management assists you in viewing and resolving conflicts that arise from database events. It is accessed from event management or the
Event Information utility window by clicking the view conflicts icon
or the resolve conflicts icon
.
The following figure shows theConflict Manager utility window.
Objects that experience one or more conflicts during an event are listed in the Conflicts table, which by default has the columns described in the following table.
Conflicts Table Columns
Column | Description |
(Selection) | Select check boxes to select or deselect rows. Clicking the header check box selects/deselects all rows. |
(Conflict type) | Displays an icon identifying the type of conflict. |
Name | Displays the name of the affected object, if applicable. |
Retry Option | Displays the default or currently applied user-selected retry option for the conflict, if one is available. |
Description | Displays an explanation of the conflict. | If the explanation exceeds character limits for the column, an ellipsis (...) followed by a link "view full text below..." appears at the end of the truncated description. Clicking the link displays the full text of the description in the Description field below the Conflicts table. |
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Number | Displays the number of the affected object, if applicable. |
File Name | Displays the file name of the affected object, if applicable. |
| You can customize your Current View of the Conflicts table; however, setting (row) filters is not allowed for this table. For more information, see the help available from the Customize View List page, which appears when you click Customize from the current view drop-down list. |
In the toolbar of the Conflicts table is a drop-down menu that lists any Retry Options common to all of the selected conflicts.
To resolve an overridable conflict:
1. Select one or more rows containing an overridable conflict.
2. Select an option from the Retry Options drop-down list in the table toolbar.
3. Click Set. The Conflicts table refreshes to display the new value in the Retry Option column for the selected row(s).
4. Click Retry. The action is retried and a new entry is created in the Event List. The original event's status changes to Retried. Further access to the original event in the Conflicts Manager is read-only.
