Some documents are not reindexed immediately when they are modified through an iteration change. These documents are reindexed during the next synchronization.

To index all documents immediately, on the Indexing Dashboard, go to Synchronize Index and select Start.

Context selection for Workspaces in Windchill is not supported.

Check in your documents to a context to use them with the Windchill AI Assistant.

The Windchill AI Assistant indexes only the latest version of a document.

To use a previous version, create a copy of the document or check it in as the latest version.

When you remove the indexing user's access to a document or context, the indexed data is not immediately removed from the AI index.

Trigger synchronization manually or wait for the next automatic synchronization.

In Windchill+ 12.1.2.22, after you install the Windchill AI Assistant plugin, the Plugin Manager interface may continue to show a loading state and not refresh automatically, even after the installation completes successfully. Plugin installation typically takes about 6 minutes.

If the Plugin Manager interface continues to show a loading state more than 6 minutes after the installation starts, refresh the web browser.

When you use the Policy Administration utility to remove the indexing user’s access to a container that was previously selected on the Indexing Dashboard, background indexing may stop working for containers that are selected afterward. As a result, documents that are added, modified, or removed in those newly selected containers are not indexed automatically.

Update the Windchill AI Assistant Plugin to version 2026.0.0.21.

Queue entries with number values greater than 2,147,483,647 cannot be consumed successfully from the queue. As a result, the associated business objects are not indexed.

Update the Windchill AI Assistant plugin to version 2026.0.0.21 on one of the following Windchill versions or later:

Workaround for earlier Windchill+ version—If an update is not immediately possible, manually delete the queue entries that are in the Executing state from WindchillAIAssistant_QUEUE to allow indexing to continue.