Creating an Effective Update Team
Your update team should consist of the following roles, at a minimum:
• An on-site project manager to track issues, manage resources, and ensure that the project is on track
• At least one systems engineer who is experienced at installing and resolving problems related to Web servers, operating systems, Oracle, Windchill solutions, PTC FlexPLM, and other third-party components
• At least one PTC FlexPLM application developer who is familiar with the customizations to your system and possesses significant Java and Oracle skills
It is common during an update for problems to stack up against a particular role, so it is advisable to plan for redundant and cross-trained resources. Each person on the update team should be familiar with the Windchill Installation and Configuration Guide as well as the topics for the PTC FlexPLM installation and configuration process.
The following resources are also recommended:
• An experienced DBA who is available for database issues
• A test group or user group of experienced PTC FlexPLM solution users who can help with the test phases of the update