Client/End User
After the steps in the PTC FlexPLM server section have been completed, users can see the Launch Creo View menu on the Document Details page in PTC FlexPLM. However, each user must install the Creo View Internet Explorer plug‑in and Creo View client before they can select any actions from this menu.
Each user must follow these steps to install the plug‑in and client:
1. Navigate to > .
2. Perform a search and select a document with content files.
3. On the Document Details page, from the Launch Creo View menu, select View Document.
4. If you have not installed the Creo View ActiveX control and Creo View client software, the system prompts you to install them.
◦ The ActiveX control installs into the browser as an add‑on.
◦ If the ActiveX control is installed, but you have not yet installed the Creo View client software, the "Creo View ActiveX control is installed, but not the Creo View client" message appears.
5. Click OK. A prompt to install Creo View appears.
6. Click the Click here link to install the Creo View client software. The Creo View client software installs, and you can use the options in the Launch Creo View menu to continue viewing document content.
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If your system administrator has not loaded the client software on the PTC FlexPLM server, then a window appears to indicate that you cannot install the Creo View client.
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