Session Summaries

Chalk automatically captures and summarizes “points of interest” at the end of a session. Points of interest are auto-captured based on annotations made by the Chalk participants. Your session summaries are not stored in the cloud at any time. They are created and stored temporarily on devices during a Chalk session. If you choose not to export the session summary images at the end of the session, they are deleted and cannot be retrieved.

You must be logged in to Chalk or Chalk for Desktop in order to view session summaries. If you are still unable to view session summaries, contact your administrator as they might need to enable session summaries for your account.

Images included in your session summary can be useful in the following ways:

• Attach to work orders as evidence of service work

• Remote certification to certify work or training

• Improve quality control processes

• Share knowledge to scale service and training of field technicians (especially for new products)

• Share feedback to identity design flaws, design improvements, or support improvements

Your administrator can enable and disable the use of session summaries.