Get Help
  
Get Help
Support for Vuforia Chalk
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If you are using the free Chalk offering for COVID-19, please use the Vuforia Chalk Community for all technical support. You will not be able to open cases with Technical Support.
For help with Vuforia Chalk, visit the Vuforia Chalk Community. From the Community, you can read existing posts and discussions and post your own questions. The Community is monitored by PTC Technical Support experts.
In order to post your questions, you will need to log in to the Community with your PTC account.
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If you don’t already have an account, create an account here. Click the Basic tab when creating a new account.
If you purchased Vuforia Chalk, you can open a case with Technical Support. You will need your service contract number (SCN) to open a case.
Vuforia Chalk Demo Videos
To get started with Vuforia Chalk, check out the instructional videos on our Vuforia YouTube channel.
Vuforia Chalk: See How It Works
Vuforia Chalk Introduction
Vuforia Chalk – How to Get Free Access (COVID-19)
Vuforia Chalk – Adding Contacts
Vuforia Chalk – Calling Users
Vuforia Chalk – The Admin Center
Introduction to Vuforia Chalk – Webinar
Contact Your Administrator
To get help from your company’s administrator, open the Chalk app and navigate to Settings > Help > Contact Company Admin.
Report Abuse
If you’re a registered user of a business customer, contact your company administrator to report abuse. You can contact your administrator by navigating to Settings > Help > Contact Company Admin in the Chalk app.
If you’re using Chalk for personal use, contact us to report abuse.
Delete Account or Remove Personal Information
If you’re a registered user of a business account and you want to discontinue your account and have your personal information removed, contact your Company Administrator. You can contact your administrator by navigating to Settings > Help > Contact Company Admin in the Chalk app.
If you’re using Chalk for personal use and want to discontinue your account and have your personal information removed, contact us.
We’re committed to protecting and respecting your privacy. For more information, see our Privacy Policy.