Known Issues in RTPPM 9.5.1
The following known issues are present in the ThingWorx Applications 9.5.1 release. These issues will be addressed in a future release.
Known Issues in Common Functionality
Issue Description
Tracking Number
Under Reason Hierarchy configuration, it is not possible to configure the same reason multiple times at the same level, even if under different parent node. This issue will be addressed in a future release.
TAC-7063
While exporting downtime events, the duration value is not recorded if the downtime is converted to a future time frame due to the equipment's time zone. This issue will be addressed in a future release.
TAC-6994
Importing a production path second time from the Excel Import sheet creates a duplicate Routing item entry in the database. This issue will be addressed in a future release.
TAC-6991
When exporting downtime information from the Downtime Display, the times are in local time and should be in same time zone that is configured on the equipment. This issue will be addressed in a future release.
TAC-6993
Process Troubleshooter allows adding the same variable multiple times on the chart. This issue will be addressed in a future release.
TAC-9609
Known Issues in RTPPM
Issue Description
Tracking Number
ProductionCompletionModel production event do not close after 24 hours. This issue will be addressed in a future release.
RTPPM-2093
In the Event Detection Models, triggering several models at the exact same time causes collisions, for example missing product changes. This issue will be addressed in a future release.
RTPPM-2080
In RTPPM Models, When monitoring SQL Server, DBA may notice some "deadlocks" caused by a stored procedure named KPIEngineCalculation_Cache_GetKPIValues_SP. This can be causing delays in updates of the cached values shown on the KPI Dashboard.. This issue will be addressed in a future release.
RTPPM-1126
In the Operator Dashboard, selecting the same running product will result in a product change event and a production event creation. This issue will be addressed in a future release.
RTPPM-1607
Production quantity could be associated to wrong events in some edge cases. This issue will be addressed in a future release.
RTPPM-1619
On the KPI Availability Dashboard Process Downtime does not match with Reasons downtime (sum) when filtering on product. This issue will be addressed in a future release.
RTPPM-2126
There is disparity between Process Troubleshooter and the Operator Dashboard. If there is no active event but quantity goes up, the Process troubleshooter shows values) as against Operator Dashboard which doesn't show. This issue will be addressed in a future release.
RTPPM-1095
When processing the KPIs, the KPI Engine is processing the KPIs of all work units in a batch. The entire batch fails due to an issue occurring on one of the work units. The KPIs will not be calculated on any of the work units. This issue will be addressed in a future release.
RTPPM-1295
In the KPI Availability Report, the Uptime count is always showing 0. This issue will be addressed in a future release.
RTPPM-1616
In the Operator Dashboard, time zone difference incorrectly applied to start and duration of downtimes. This issue will be addressed in a future release.
RTPPM-1618
When using Plant Not Open reason category, OOE & OEE are always showing same value and OPEN RATE is always 1.0. This issue will be addressed in a future release.
RTPPM-1841
KPI Engine fails to calculate time slices when shift is longer than 25 characters. This issue will be addressed in a future release.
RTPPM-2164
KPI Dashboard missing production count in some scenarios. This issue will be addressed in a future release.
RTPPM-2007
KPI Overview Report - All the reason names are not shown below the chart under availability drill down. This issue will be addressed in a future release.
RTPPM-1898
Issue observed in RTPPM Production Count. Inconsistency between data acquisition models a KPI engine for edge case scenarios. This issue will be addressed in a future release.
TAC-1303
Doing a product change from the operator display is changing the product description in database when SyncProducts option is checked in the product change model configuration.
RTPPM-2221
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