Enhancements and Fixed Issues in ThingWorx Platform 9.1.13
The following enhancements are part of ThingWorx Platform 9.1.13.
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A known issue causes upgrades and new installations of ThingWorx to fail when performing an upgrade or a new installation and the PTC metrics server is not connected or configured. For more information, refer to the Known Issues and Limitations section.
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Enhancements
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Platform
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In ThingWorx 9.1.13 or later, PTC is introducing mandatory license data collection for customers that do not apply for an exemption. The ThingWorx platform automatically collects license data and sends it to PTC. License usage data does not include any personal information, such as user names, email addresses, or passwords. If you are currently running ThingWorx using disconnected licensing mode, automatic license reporting is disabled.
To disable license data reporting without running the platform in disconnected licensing mode, you must apply for an exemption request by creating a License Service - Exemption Request using the Case Logger on the PTC Support site.
You can disable automatic reporting of performance data using a configuration option within the Platform Subsystem. For more information, see Platform Subsystem.
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Added New MetricServices APIs
• ConnectionPoolSaturationMetrics— Returns Pool Saturation in percent(%)
• GetPersistenceProviderMetrics— Returns performance related metrics of c3p0
• GetLatencyMetrics– Returns time taken in ms
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The following fixed and known issues are part of ThingWorx Platform 9.1.13.
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Fixed Issues
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Security
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Fixed potential security issues, including items proactively identified by vulnerability scanning software or PTC Quality Assurance testing. Upgrade as soon as possible to take advantage of these important improvements.
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PTC has recently implemented a new support policy with respect to Identity and Access Management (IAM) solutions. See the appropriate eSupport center section for more information.
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See this technical support article for important recommendations regarding the use and update of third-party software for ThingWorx.
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Platform
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Tracking Number
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Fixed an issue with Data Properties panel is not displaying information for services added to a second instance of a Entity.
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TW-98461
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Fixed an issue with cells in a collection widget could not be clicked via touch on iPad in ThingWorx.
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TW-96847
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Fixed an issue with Master mashup losing style after using navigate function.
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TW-96686
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Mashup Builder
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Tracking Number
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Fixed an issue with header not changing when scrolling on Label Widget added on a Header Mashup of a Collection Widget.
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TW-97018
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Fixed an issue with JSON inputs not processed by services in runtime.
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TW-96951
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Known Issues and Limitations
The following items are known issues and are scheduled to be fixed in a future release.
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Platform
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Tracking Number
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An issue causes upgrades and new installations of ThingWorx to fail when using the installer without access to the PTC metrics server ( for example, when an internet connection is not available or when the metrics server is not configured). When performing a manual upgrade or new installation, this issue prevents ThingWorx from starting.
For more information about this issue and the available workaround, refer to the following PTC Support article:
This issue will be fixed in a future release.
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TW-100390
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The label for the performance reporting configuration option within the Platform Subsystem is named Metrics Reporting Enabled instead of Performance Metrics Enabled. This issue will be fixed in a future release. For more information, see Platform Subsystem.
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TW-100480
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