Manual Upgrade
Upgrading to ThingWorx 9.5: Support Matrix
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If you are a hosted customer by PTC Cloud Services, please log a service request at eSupport to plan for your upgrade with the supported upgrade paths. The upgrade steps provided in this Help Center are intended for on premises installations only.
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Due to a known upgrade issue, customers are advised against upgrading from ThingWorx Platform 9.4.6 to 9.5.2. PTC suggests waiting for the release of 9.5.3, scheduled for June 2024, before attempting to upgrade.
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If you used the ThingWorx Foundation Installer to install ThingWorx Foundation, you can use the installer to upgrade ThingWorx Foundation.
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Target
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Source
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PostgreSQL
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MS SQL Server
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Azure SQL
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Azure PostgreSQL Flex Server
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Upgrading to ThingWorx 9.5
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9.4x on PostgreSQL
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In place
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Not supported
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Not supported
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Migration
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9.3x on PostgreSQL
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In place
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Not supported
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Not supported
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Not supported
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9.4x on MS SQL
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Migration
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In place
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Migration
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Not supported
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9.3x on MS SQL
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Migration
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In place
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Migration
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Not supported
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9.4x, 9.3x on Azure SQL
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Not supported
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Not supported
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In place
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Not supported
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9.4.1 on Azure PostgreSQL Flex Server
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Not supported
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Not supported
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Not supported
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In place
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Upgrading to ThingWorx 9.5 with Influx 1.10 Enterprise
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Upgrading to ThingWorx 9.5 with Influx 2.latest Open Source
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Upgrading to ThingWorx 9.5 with InfluxDB Cloud 2. latest
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ThingWorx Source Version
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PostgreSQL with Influx 1.10 Enterprise
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MS SQL with Influx 1.10 Enterprise
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PostgreSQL with Influx 2.7.1 Open Source
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MS SQL with Influx 2.7.1 Open Source
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MS SQL with InfluxDB Cloud 2.latest
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PostgreSQL with InfluxDB Cloud 2.latest
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Azure SQL with InfluxDB Cloud 2.latest
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Azure PostgreSQL Flex Server with InfluxDB Cloud 2.latest
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9.3 on PostgreSQL with Influx DB v2.6.latest OSS
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Not supported
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.3 on MS SQL with Influx DB v2.6.latest OSS
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Not supported
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Not supported
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.4 on PostgreSQL with Influx DB v2.6.latest OSS
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Not supported
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.4 on MS SQL with Influx DB v2.6.latest OSS
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Not supported
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Not supported
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.3 on PostgreSQL with Influx DB v1.8.9 Enterprise
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.3 on MS SQL with Influx DB v1.8.9 Enterprise
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.4 on PostgreSQL with Influx DB v1.10 Enterprise
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.4 on MS SQL with Influx DB v1.10 Enterprise
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Not supported
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Supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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9.5 on PostgreSQL
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Supported
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Not supported
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Supported
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Not supported
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Not supported
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Supported
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Not supported
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Not supported
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9.5 on MS SQL
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Not supported
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Supported
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Not supported
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Supported
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Supported
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Not supported
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Not supported
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Not supported
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9.5 on Azure SQL
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Supported
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Not supported
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9.5 on Azure PostgreSQL Flex Server
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Not supported
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Supported
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