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Item
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Description
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New task in the CHANGE MANAGEMENT TASKS COLLECTION—Report a Problem
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The Report a Problem task is designed to enable users to create problem reports in Windchill in a simplified, intuitive way. When reporting a problem, users have the ability to complete key fields, such as Short Description, Description, Context, Category, and Requested By, and add attachments.
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New ThingWorx Flow connector for Report a Problem
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The Report a Problem task uses a new ThingWorx Flow connector to create an object and attach files in Windchill. In future releases, this new technology will enhance flexibility for Windchill and third-party system connections.
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Updated installation and upgrade process
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The installation and upgrade process is updated with a prerequisite to install ThingWorx Flow. This process simplifies the configuration of ThingWorx Navigate with ThingWorx Flow, and prevents any configuration-related errors. ThingWorx Flow enables you to easily and quickly connect to enterprise systems and devices and orchestrate the flow of information among these systems and devices in support of business processes. To know more about ThingWorx Flow, see the ThingWorx Flow section in the ThingWorx Help Center.
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Interoperability support for ThingWorx Foundation and ThingWorx Flow
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ThingWorx Navigate 9.2.0 is compatible with the same release version or a higher maintenance version (9.2.x) of ThingWorx Foundation and ThingWorx Flow. For instance, version 9.2.0 of ThingWorx Navigate can be deployed on version 9.2.1 of ThingWorx Foundation. Review this technical support article for details. Release Advisor provides detailed compatibility information.
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Description
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WindchillConnector (ptc-windchill-demo-thing) removed
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WindchillConnector (ptc-windchill-demo-thing) has been deprecated in ThingWorx Navigate 9.1.0 and is removed in ThingWorx Navigate 9.2.0. To connect with Windchill, PTC recommends updating your custom tasks to use the OData connector. See the topic Upgrade a Custom Task Using OData Connector for detailed instructions.
The ThingWorx Flow connector is also available for use in custom tasks.
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Description
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Support for security labels for Report a Problem
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Since security labels cannot be specified as part of the content upload using the Windchill Rest Services Change Management domain, ThingWorx Navigate 9.2.0 does not support security labels for the Report a Problem task. For details, see the note in this topic from the Windchill Rest Services 2.2 Help Center.
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Occasional issues while accessing the tailoring page of Report a Problem
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The following issues may occur occasionally while accessing the tailoring page of Report a Problem:
• You may experience a minor delay in fetching data when accessing the tailoring page of Report a Problem for the first time. If you see any errors in data loading, refresh the page.
• The delay in fetching data may also exist when you reaccess the page after some idle time.
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Support for View & Measure in 3D with Windchill 12.0.1.x
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The View & Measure in 3D task is not supported with Windchill 12.0.1.x versions.
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Issues accessing ThingWorx Navigate with Windchill authentication
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You may face issues in accessing a ThingWorx mashup which originated from Windchill (such as an embedded ThingWorx mashup in Windchill) or any other source (such as a static page for Windchill authentication), if you have configured ThingWorx Navigate using the Windchill authentication. This technical support article provides a fix for this issue.
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