Running the Smoke Test > Troubleshooting the Smoke Test > Smoke Test Exception 3: Timeout when attempt to connect to the ThingWorx Platform
Smoke Test Exception 3: Timeout when attempt to connect to the ThingWorx Platform
This exception may appear for any of the smoke tests when they attempt to connect to the ThingWorx Platform. The only smoke test that does not attempt to connect is Smoke Test 1. Here are some lines from the test and exception:
... Starting test 2/9: Validate connection to the ThingWorx Platform
... Created new ClientMessageProcessor <params>
... Initializing connection to the ThingWorx Platform using URL=<platform_url>
... Endpoint not connected [name: EP_0, id: 0]. Attempting [re]connect...
.. . - Needed to refill connections on client
endpoint .
... ERROR c.t.c.c.c.n.NettyClientConnectionFactory -
Exception occurred while connecting to server
java.util.concurrent.TimeoutException:
timeout waiting for websocket handshake to complete
...