Monitoring the Azure IoT Hub Connector
Monitoring the Azure IoT Hub Connector
In the Monitoring mashup for connection servers in ThingWorx, you can view the metrics reported for the Azure IoT Hub Connector. Metrics collection is enabled by default. Performance metrics can be collected in real time.
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An Azure IoT Hub Connector binds to the ThingWorx Platform as an ephemeral Thing, which means that it binds without your having to create a Thing for it first. The Connector passes in the gateway information and the name of the Thing Template in the bind request. If the Connector does not show up in the Monitoring mashup, ensure that the Thing Template in question implements the Gateway Thing Shape and extends the ConnectionServer Base Template.
The Azure IoT Hub Connector uses a reporting standard that is supported by several useful reporting technologies. The Azure IoT Hub Connector collects Timer and Counter information so that it can be displayed in graphical format.
You can troubleshoot problems that may arise by checking the metrics and by viewing the log files for the Azure IoT Hub Connector.
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When troubleshooting, stop the Azure IoT Hub Connector, set the log level to TRACE, and re-create the scenario that caused the issue. The log messages at the TRACE level can help you track down where and when the issue occurred.