Viewing Part Information
Servigistics InService enables you to view detailed information about a part associated with a particular system or subsystem:
You open a preview of the part information page by clicking on the part information icon
in a parts list. Click on the open page
icon in the preview to open the part information page. Once you open the page, you can click on the back icon at the top left of the page to return to the parts list from which you opened the information page. You can also open the page from the available content path, and you can search for a specific part and open the part information page from the search results.
The page provides the following information about the part:
• Part name – Displays the name for the part.
• Quantity or other unit of measure – Displays either the default number of the part that will be added to the shopping cart or some other unit of measure for the part, such as the length in meters.
Enter a number in the field before the Add to Cart button to change the order quantity.
• Price – Displays how much the part costs.
This option only displays when you have clicked the pricing and availability option for the part.
• Availability – Indicates whether the part is currently available.
This option only displays when you have clicked the pricing and availability option for the part.
• Add to cart
– Enables you to add the part to your shopping cart.
The number field before the button specifies how many of the part you want to order. If the part is already in the shopping cart, (Added to shopping cart) appears below this option.
When you add a part to the cart, Servigistics InService displays a message window indicating the result of that action. If the part in the list is added successfully, then the message box is briefly displayed. If the part in the list is superseded, the message box tells you the part that has replaced this part in the cart.
If a part cannot be serviced, then this option is not available. Note that a part that cannot be serviced independently might be able to be serviced in the context of a parts list.
• Show where this part is used – Opens the Search page and performs a search for the part.
• Attributes – Enables you to view additional information about the part.
If additional information is available for the part, you can click on this option to view that information:
• View 3D image – Enables you to view an interactive image of the part.
If the part has an interactive image, you can perform actions such as moving the image, zooming in and out, and so forth. Refer to
Parts List Images for more information.
In addition to displaying the part information, Servigistics InService provides the following additional options:
• Recommendations tab – Click on this tab to see supplementary parts or other recommendations.
This option is only available if the part has supplementary or other recommended additional parts. You can add a part to the cart from this option.
• Supersession tab – Click on this tab to see the parts that have replaced or been replaced by the current part.
This option is only available if the part has been superseded by a new part. It shows the sequence of parts that have replaced this part. You can choose to view the supersession history as either a flat list or a tree. You can also view the part history, if available. Refer to
Part Relationships for more information about this and other part relationships.
You can add a part to the cart from this option.
• Alternates tab – Click on this tab to see alternate parts you can use instead of this part.
This option is only available if the part has alternate parts. You can add a part to the cart from this option.
• Cross References tab – Click on this tab to see the part or parts that is the same part, but might have a different name due to coming from another source or similar reasons.
This option is only available if the part has cross referenced parts. You can add a part to the cart from this option.
• Related Documents tab – Click on this tab to see a list of service information related to the part.
This option is only available if the part has related service information. You can open one of the related documents from this option.
• Add note
– Click on this control to add a note about the part.
• Pick language
– Click on this control to select the language in which to view the part information.
• Bookmark
– Click on this control to add this part to your bookmarks.
• Price and availability
– Click on this control to display price and availability information for the part.
