Servigistics InService provides a home page that you can customize to suit your needs. For example, you can save favorite products to your home page enabling you to quickly open that product.

Servigistics InService has both basic and advanced search. The search looks for matching content inside your current level in the product hierarchy and the items below that level ensuring your search is focused on just the relevant information. Advanced search enables you to focus your search even further based on things like a product name or a specific type of information.

The initial view of the product information begins at the product line level. You can either browse down through a product hierarchy or search the hierarchy to find a particular model or serial number. As you move down the hierarchy, Servigistics InService keeps track of your current location and only presents information relevant to that area. You can apply a filter to restrict the information you view based on criteria such as a range of serial numbers or dates.

Once you find the specific product for which you are looking, Servigistics InService provides the service and parts information relevant to just that product. This information is organized by the systems and subsystems in the product enabling you to easily find the desired information

Once you are viewing the content for a product, you can add a personal note about that content to save things you need to remember. Notes can be private, or you can share them with others.

You can bookmark both products and documents enabling quick access to that information.

You can select any parts and service information contained in Servigistics InService and create a custom PDF book from that content.

Servigistics InService lets you create shopping lists of parts you might need for future work. You can share those lists with the other people who work for your service groups.

Servigistics InService lets you have as many shopping carts as you need to get the job done.

Once you are satisfied that a shopping cart contains all of the parts you need, you can order those parts. Servigistics InService maintains a record of your orders.

Servigistics InService enables you to work directly with a service group, such as a dealership. You can be associated with more than one group and choose the one you need for a particular job.

If you do not have access to the network, Servigistics InService enables you to work on your local device. You can synchronize your local information to the server once you’re back on the network.