Servigistics InService provide two major functions; collect, transform and load authored content from your authoring sources to the Servigistics InService delivery application, and to deliver that content to your consumer base.

The Servigistics InService Publisher is the application that performs the Transform, Aggregate, and Load (or TAL) operations that are used to move authored content into the Servigistics InService delivery application.

The input to the Publisher are bundled packages of authored content such as Parts lists, effectivity information, graphics, product hierarchies, PDFs, etc. The Publisher can then perform the TAL processes to locate the authored content into the Servigistics InService Viewers for delivery to the user base.

From an architecture perspective, the Servigistics InService Publisher is maintained close to the systems that generate the authored content. The Servigistics InService Publisher requires a common file system or FTP access to the Servigistics InService Viewers to complete the TAL operations.

When authored content is published to the Viewers, the content is divided into segments within the E3C Storage in order to maintain acceptable search speeds and minimize I/O impacts. Developing a segmentation plan is highly dependent on your published authored content.

Servigistics InService delivery is the functionality within a Servigistics InService implementation where the final published content is made available to the consumer base.

From an architecture perspective, the Servigistics InService Viewers are configured to deliver the published content to the majority of users, whether it be a system within your intranet, an internet-facing system managed within your data center, or an internet-facing system hosted by a third party in a separate location from your data center.