Deployment Options: On-Premises Versus Cloud Services
When your company purchases Servigistics InService, there is a basic deployment decision made related to the actual deployment and management of Servigistics InService. The following sections describe the two main deployment options; on-premises or cloud services.
On-Premises
Using an on-premises deployment typically means hosting and managing the Servigistics InService software on your servers, and maintaining responsibility for infrastructure and application support and performance.
With an on-premises deployment, you can perform the deployment yourself or engage PTC Customer Success (or a PTC certified partner) to manage the deployment on company servers.
Companies with a robust IT organization and a strong desire to maintain in-house control over the system often choose this option.
Cloud Services
Using a cloud services deployment typically means deploying, hosting, and managing the delivery portions of a Servigistics InService application on a third party server, usually in a private cloud. With cloud services, an outside organization is responsible for managing the necessary infrastructure and ensuring application performance.
The publishing portion of a Servigistics InService Application is typically maintained in proximity of the systems that generated the authored content.
For companies concerned with the IT burden and expertise required to manage Servigistics InService, PTC provides a cloud services deployment option. With PTC Cloud Services, companies purchasing Servigistics InService can typically accelerate deployment, minimize IT cost and requirements, and ensure ongoing performance. PTC Cloud Services hosts your Servigistics InService solution in a secure PTC data center that has ongoing application management, performance tuning, and updates.
For more information about PTC Cloud Services, see
http://www.ptc.com/services/cloud.
Mixing On-Premises and Cloud Services
For a complete Servigistics InService deployment, the use of both on-premises and cloud services is also an acceptable option. A common case will be that the content authoring system is established within a company’s IT infrastructure, but the company intent is to have the content delivery provide through a managed service solution. Such a deployment can be achieved.
• The Servigistics InService publishing utilities (Content authoring system, Arbortext Publishing Engine, and Servigistics InService Publishing application) could be established within the company’s IT infrastructure. The task to generate published bundles would be managed through the SIM/SP and APE utilities. Then the Servigistics InService publishing application would obtain this bundle, transform and aggregate the content into the Servigistics InService system.
• The Servigistics InService content delivery utilities (Servigistics InService Viewer application) could be established within the hosted locatation maintained by the cloud services organization.
• After the transform and aggregate tasks, the Publisher will load the Viewers with the published content. A secure FTP connection is needed between the on-premises Publisher and the hosted Viewers in order to complete the overall publishing process.