Attributes
The Attributes utility allows administrators to add custom attributes to PTC-provided Servigistics InServicetypes.
Launch the Attributes utility by clicking Attributes on the administration home page.
Select a type in the Types pane to view the attributes defined on that type in the Attributes pane. The information displayed for each attribute includes the attribute display name, internal name, the data type of the attribute, and the attribute description, if any.
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For carts to synchronize correctly between the Servigistics InService web system and a disconnected system, the attributes on the Cart type must be the same on both systems. If any attributes on the Cart type are defined on only one of the systems, cart synchronization between the disconnected system and the Servigistics InServiceweb system fails.
For example, attributes added to the Cart type on theServigistics InService web system but not present on the disconnected system, result in cart synchronization failure.
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Adding a New Attribute
To add a new attribute to a type:
1. Click Create Attribute.
2. Enter the information for the new attribute on the Create Attribute window.
◦ Internal Name—Required. Enter the internal name for the attribute. This value is case-sensitive and must be unique on the type.
◦ Data Type—Required. Select the data type for the attribute.
▪ String—a text string
▪ Boolean—true/false
▪ Real Number—decimal number
◦ Display Name—Optional. If you do not enter a display name, the value defaults to the Internal Name value.
◦ Description—Optional. A description for the attribute.
3. Click Apply.
Once created, attributes cannot be edited. To change an attribute, you must delete the existing attribute, and create a new attribute with the desired values.
Deleting an Attribute
To delete an attribute from a type, click the delete icon
next to the attribute. Only customer-created attributes can be deleted. There is no undo from this action.
