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Introducing Servigistics InService Publishing and Loading
Introduction
Servigistics InService provides a collection of tools and features to support the delivery of content authored in Windchill Service Information Manager and Windchill Service Parts (SIM/SP), a third party authoring system, or converted by the Servigistics InService tool into Servigistics InService. This guide provides information on the configuration needed to implement this process. It also provides troubleshooting and customization information.
The following diagram provides a high-level illustration of the various components needed for an end-to-end process from authoring to delivery.
The following diagram provides additional information about the Servigistics InService infrastructure and how the publishing and loading process interacts with it.
As the diagram illustrates, there are two servers associated with the process. The Publisher server takes the content produced from SIM/SP, a third party authoring system, or the CSV tool and uses the Task Manager and Publication Manager to publish that content to a format that can be viewed in Servigistics InService. The published content is then loaded into the Viewer server where Servigistics InService is running enabling you to view that content.
Servigistics InService along with the Task Manager and Publication Manager provide the following benefits:
Provides a centralized interface to manage all the publication and update tasks (either to online or offline solutions)
Supports complex workflows and tasks that are customizable
Contains validation tasks to validate the data as early as possible
Features full transaction support with rollback capabilities
Has complete history and diagnostics tools such as task status and logs
Can support virtually any type of content that can be converted to XML or PDF
Conventions
Note that this document uses the following writing conventions:
Convention
Use
INSERVICE_HOME
The root folder in the Servigistics InService installation
INSERVICE_WORK
Refers to INSERVICE_HOME/InS_Data/Work folder
INSERVICE_CONFIG
Refers to INSERVICE_HOME/InS_SW/Config folder
PBM
Publication Manager
P2P
Publish to Preview flow
P2PP
Publish to Preview Preparation flow