Zinc 13.3.0
Release Notes for ServiceMax Zinc 13.3.0
Release Date: April 30, 2026
Fixed Issues
Case Number
Defect Number
Description
Fix Version
00180337
066351
In the Windows Go App, incorrect titles were shown when creating or joining conversations. Instead of displaying the full Installed Product name, only the serial number was shown, and in some cases, the conversation title displayed the sender’s name instead of the associated record details, leading to inconsistent behavior compared to mobile and browser.
Zinc 13.3.0
00183882
067328
Adding new users through the admin portal did not work as expected. Although a success message was displayed while adding users, the users were not reflected in the portal, and incorrect user details appeared in the user column, leading to inconsistencies in user management.
Zinc 13.3.0
00184948
067523
Messages did not load for some users, with the application remaining in a continuous loading state during sync. While message previews were visible, opening a conversation redirected back to the loading screen, preventing access to message content.
Zinc 13.3.0
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