Zinc 13.1.0
Release Notes for ServiceMax Zinc 13.1.0
Release Date: February 26, 2026
Fixed Issues
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Case Number
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Defect Number
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Description
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Fix Version
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|---|---|---|---|---|---|
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00166374
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062856
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The Zinc messaging search did not return the expected user when searched using custom user properties while sending a message or creating a conversation group.
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Zinc Mobile 13.1.0
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||
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00180307
|
066713
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An error occurred during SSO authentication when using Okta passwordless sign-in. This error prevented successful authentication and blocked access to the application for affected users.
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Zinc Mobile 13.1.0
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||
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00182280
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066804
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A custom report for one customer did not display the closed_at value for certain conversations and request items though the hotline status was closed. The field was missing in some objects and appeared as null in the report even when a value existed in the related data. This issue affected the accuracy and completeness of the daily report, particularly for conversations that were transferred.
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Zinc Mobile 13.1.0
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