|
Case Number
|
Defect Number
|
Description
|
Fix Version
|
|---|---|---|---|
|
180838
|
66326
|
When Zinc Mobile was launched from within ServiceMax Go, an error occurred.
|
Zinc Mobile 13.0 Preview
|
|
178880
|
65213
|
Embedded Zinc in ServiceMax Go was much slower than Zinc Mobile.
|
Zinc Mobile 12.1.0
|
|
177539
|
65964
|
Zinc chat comments were intermittently not visible to agents.
|
Zinc Mobile 12.3
|
|
176900
|
65390
|
New Hotline Requests could not be claimed by staffers.
|
Zinc Web 12.1
|
|
168705
|
65333
|
The notifications badge did not appear on the Zinc icon on Android devices.
|
Zinc Mobile 12.1
|
|
174521
|
64815
|
Closed Hotline Requests showed as active.
|
Zinc Mobile 11.2
|
|
174239
|
64633
|
Hotline Conversations that were inactive for more than 24 hours did not properly close and showed as active.
|
Zinc Web 11.1
|
|
170259
|
63317
|
Users were prompted to enter a Ping ID token at each login.
|
Zinc Mobile 11.1
|