Known Issues and Limitations
Known Issues
The following table lists the known issues.
Description
Discovered In
Resolved In
The Multiple Submissions warning message is displayed twice when you publish a form.
6.0
The document template becomes unresponsive when you select multiple images to upload in the Add watermark image screen.
6.0
In the Mapping tab, the source object for some child objects is displayed as the API name.
6.0
A blank page is displayed when the admin copies the link using the copy link option from the form manager list view and pastes it into the new incognito window.
Workaround: Enable the following settings in the browser.
Settings > Privacy and security > Cookies and other site data > Allow all cookies
4.0
5.0
The warning message for deleting rows in the Dynamic Panel question on the Windows platform is not displayed.
4.0
The variants are empty when viewed in JSON Editor. This happens when the admin in the backend deletes the configured SFM expression in Form Designer. is deleted by the admin in the
backend.
3.0
In the Go app, a broken thumbnail is displayed when you upload the HEIC image. When you Save or Submit a form, the image is displayed.
4.0
The picklist field does not display some of the picklist values if the picklist field has more than five picklist values.
5.0
The Forms and Document Template failed to load and displayed a blank screen with console errors when the user locale was set to non-English.
4.0
The relationship name displays the ServiceMax Events instead of Salesforce Events. This occurs when you drag and drop a Data Table into the Template Designer in the Document Template.
3.0
5.0
The custom questions such as Map Child Line display the child objects when you deselect the child object in the Mapping tab.
3.0
Limitations
The following are the limitations:
The Current Date field is sometimes off by one day. This behavior is observed when the Admin and the User are in a different time zone. This is a known limitation with date/time values in reporting. It is assumed that the user’s salesforce timezone matches the timezone of their device.
The Background image property of the Signature question is not supported in the runtime.
Limitations in Customizing PDF with Forms Responses
You cannot drag and drop a question from the Forms tab directly into the cell of a layout table.
You cannot move the value field of the following question types into the table:
Photo question type
Signature question type
The following question types are not supported:
HTML
Dynamic panel
Expressions (read-only)
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