Fixed Issue List
Defects Fixed — June 27, 2025
The following DataGuide defects were fixed as a part of Go 12.0 release:
Case Number
Defect Number
Description
DataGuide Version
Go Fixed Version
00165359
061905
The preview of the Document Template occasionally disappeared in Go for Windows.
10.0
12.0.0
00168314
062889
When users filled DataGuide forms in ServiceMax Go for Windows, the next page of a form started at the bottom instead of the top.
10.0
12.0.0
00170051
063246
Administrators could not manually generate a PDF from the submitted form. However, when an administrator logged in as the technician who submitted the form, they were able to generate the PDF.
10.0
12.0.0
00170753
063573
When a work order line item ID was deleted, the record became disassociated and could not be deleted in the Go app, as the delete option was not available. This occurred when the user was updating the Map Child Line question on the Form.
10.0
12.0.0
00171112
063652
When the user generated a PDF from the Document Template with the Form, both answered and unanswered questions were displayed in the output.
10.0
12.0.0
00171437
063726
When users selected No from a dropdown of a DataGuide form, the selected value was cleared instead of being displayed. The issue occurred during the first selection and was observed in both Go App and web environments. Subsequent selections worked as expected.
10.0
12.0.0
00172419
063982
The Document Template failed to generate when users filled out the Form in a specific sequence on the Go app. After submitting the form, the screen became unresponsive, and the submit action did not complete. The issue occurred across multiple devices and platforms.
10.0
12.0.0
00171715
063713
The form did not display the subsequent question after the user clicked the next button in the Go app. The question appeared only after the user manually clicked outside the input field. This issue occurred even though the Update input field value setting was configured to While Typing.
10.0
12.0.0
Enhancements
Case Number
Defect Number
Description
NA
NA
The Form Responses can display additional data saved from the form submission. For more information, see Viewing Form Response.
Defects Fixed
The following defects were fixed as a part of DataGuide release:
Case Number
Defect Number
Description
Fixed Version
00168799
062925
ServiceMax API Classes were not updated
10.0
00167716
062619
The DataGuide Standard permission set had the same permission as the DataGuide Admin Standard permission set.
10.0
00166804
062332
The DataGuide Form did not load when a Map Child Line question was added to a panel.
10.0
00163875
061722
DataGuide Forms did not load when the API Access Control setting was enabled in the Salesforce org. For more information, see Enabling Global Settings for Partner Community Users.
10.0
00161173
060819
The Question title added a duplicate page number when the user navigated outside the Question title. This issue occurred when the Show page numbers option was enabled in the Pages settings of the Form.
10.0
00167675
062608
A blank page appeared when a question was deleted. This issue happened when the question was added to a panel and the question title alignment was set to the left.
9.4.0
00168011
062927
9.4.0
00169924
063273
The Document Template displayed the number field with two decimal places, even though the user had configured the decimal places to zero for number fields.
9.4.0
00169921
063320
The Currency field did not display correct values in the Document Template Designer, even with the correct locale settings.
9.4.0
00165867
062106
An error occurred when a DataGuide Form with a deeplink was submitted.
9.3.0
00168302,
00167281
062494
On some Windows 10 devices, users was unable to sign the PDF when DataGuide Document Template on Go Windows app was accessed.
9.3.0
00167041
062645
The PDF displayed blank tables for Panel questions that were hidden based on Form Logic.
9.2.0
00164497
061673
The users were unable to submit DataGuide Forms when the device was offline.
9.1.0
00164125
061700
There was inconsistency in ServiceMax Go app and browser to discard a submitted form.
9.1.0
00163862
061782
The SVMXDG__DG_File_Type__c field value was not updated with expected value when the user finalized the Document template.
9.1.0
00164918
061855
The filter expression defined for Labor section did not work as expected.
9.1.0
00165359
061905
The Document Template preview window disappeared when the user clicked on Finalize in ServiceMax Go app.
9.1.0
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