Configuration Settings
The following tables list the configuration settings introduced or updated in ServiceMax 24.1.
Module: Common > Sub Module: Global Settings
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Setting ID
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Setting Value and Details
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GBL044
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Name: Checklist Query Optimization
Description: This setting determines the number of questions that must be queried per API call while loading a checklist in the designer. Reduce this setting value to avoid encountering the platform limit exception while loading a checklist in the designer.
Default Value: 6000
Data Type: Number
Setting Type: Global
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GBL045
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Name: Output Document Rich Text Editor
Description: When this setting is true, administrator can see a picklist option in the output document template designer screen that allows them to select or switch the text editor while creating a template. To hide this picklist option in template designer, set this value to false.
Default Value: True
Data Type: Boolean
Setting Type: Global
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Module: Preventive Maintenance > Sub Module: PM Scheduler
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Setting ID
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Setting Value and Details
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SET005
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Name: PM Engine Batch Query Optimization
Description: This setting empowers the PM Engine to optimize query execution by preloading certain queries in advance through the schedule interface, enhancing the efficiency of the application logic.
Default Value: False
Data Type: Boolean
Setting Type: Global
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Module: Work Order > Sub Module: Create Work Order Lines VF
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Setting ID
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Setting Value and Details
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SET021
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Name: Get Price to Acknowledge Custom Lookup for Parts Pricebook on WO
Description: This setting allows admins to create a custom lookup field for parts pricebook on the work order object and indicate that field as a point of reference for the Get Price engine when processing the price for a work detail line. By providing the API name of the custom field, Get Price will utilize the parts pricebook identified on the work order - after checking for a pricebook on the entitled service contract, but before utilizing the standard org-wide parts pricebook.
Default Value: blank
Data Type: Text
Setting Type: Global
Possible Value: API of the custom lookup field created on the Work Order object.
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SET022
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Name: Get Price to Acknowledge Custom Lookup for Service Pricebook on WO
Description: This setting allows admins to create a custom lookup field for service pricebook on the work order object and indicate that field as a point of reference for the Get Price engine when processing the price for a work detail line. By providing the API name of the custom field, Get Price will utilize the service pricebook identified on the work order - after checking for a pricebook on the entitled service contract, but before utilizing the standard org-wide service pricebook.
Default Value: blank
Data Type: Text
Setting Type: Global
Possible Value: API of the custom lookup field created on the Work Order object.
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Module: Timesheets > Sub Module: Timesheet Configuration
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Setting ID
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Setting Value and Details
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SET006
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Name: Time Entry Start & End Date/Time Calculation
Description: This setting determines the method used by the timesheet engine to calculate the start date/time and end date/time of the time entries on a timesheet. If ‘Business Hours’ is selected, the timesheet process respects defined business hours when generating time entry start and end date/time. If ‘Actual Hours’ is selected, the timesheet process will create time entries with the start date/time and end date/time that reflect the literal hours entered by a user, regardless of their defined business hours.
Default Value: blank
Datatype: Picklist
Setting Type: Global
Possible Values: Business Hours, Actual Hours
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For the complete settings library, see Settings Library.