SFM Process Assignment
This section helps you understand how to use SFM processes judiciously to improve performance.
Create a ‘placeholder’ profile for unused SFM processes: Please note that an SFM process not assigned to any profile is automatically assigned to all the profiles. While this can reduce the number of steps required to add an SFM process to the profiles, it can adversely affect the application’s performance. If more SFM processes are assigned, it might require more time for synchronization. Following are the guidelines to assign SFM processes to profiles:
1. Create a ‘placeholder’ ServiceMax profile.
2. Assign all SFM Processes to the ‘placeholder’ profile.
3. Assign only required SFM processes to a technician profile.