• Event window configuration option: This option allows you to define a time range based on which events can be pre-downloaded to your mobile device. It allows you to configure a certain number of days in the past and future so that the events scheduled during those days can get downloaded. When events get downloaded, the associated records such as the work order and the related work details will also get downloaded. It means that the long event window time range selection can lead to a large amount of data download. In addition, the amount of data that gets downloaded using the Advanced Download Criteria is also based on the event window configuration.

• Keep event window small: The mobile configuration management best practice demand that you keep the event window date range at a minimum. It is not advisable to select a date range longer than 10 days.