Event Management
This section specifies the recommended approach for effective event management.
Archive older events: The high volume of historic events in your Salesforce org can slow down the performance of the application because of the considerable number of records that can get included in the query. In such cases, it is recommended to have an archival policy for the salesforce orgs with more than ~200K.
Do not delete and recreate events: It is recommended that you avoid deleting and recreating events associated with the same reference record (E.g., same work order). The recreated event is treated as a new record and can lead to duplicate download of associated records like work orders and work order details.
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