Data is a necessity in field service to make the right decisions at the right time by service leaders. Most organizations rely on their field technicians to gather this data on service calls. The technicians find it difficult to gather all the data that the business needs, spend too much time in such administrative work, and sometimes collect too much or too less information about the job or equipment, which has an upstream and a downstream impact. Completing fieldwork in a timely and efficient manner is beneficial for both the field technician and the organization.

DataGuide Form enables technicians to collect the required information in the most efficient and error-free way. It ensures complex forms, inspections, and checklists are designed and executed efficiently and reliably. With DataGuide, technicians have the context of the job, equipment, and other information in the form. After the technician submits the form, automated business processes can be initiated for the next course of action.

It is equally important to present the captured data in a well-formatted document to your customers to deliver exceptional customer service. These documents, in many cases, serve as proof of work done.

DataGuide Document Templates provide rich and well-formatted documents to be printed to ensure that your customer is fully aware of the inspections done and service delivered after the job is complete.