I do not have the ServiceMax Installation links.

Please contact ServiceMax technical support or your account executive. Please have your 15-digit Salesforce Org ID ready.

I did not get an email confirming the package

installation. I don’t see any ServiceMax in the Installed Packages section either.

The time it takes to install a package may vary anywhere between a few seconds to several minutes. Try installing the package again. If the problem persists, contact Salesforce Customer Support.

I get an error that the installation key is not valid for this instance.

The installation key can be used only on a specific Salesforce instance uniquely identified by an Org ID. Note that Production and Sandbox are considered as separate instances since they have different Org IDs.

No licenses are available to assign to users.

Your trial period may have expired. Contact your ServiceMax account executive for further action.

When I click ServiceMax setup home, an error appears: 'Installation is incomplete'.

In order for ServiceMax features to function properly, you must load the default configuration data. This is not an optional step. See Load Default Configuration and Page Layouts for more information.