In order to register as a ServiceMax user, your organization must first sign up for an appropriate edition of the Salesforce application, and then install ServiceMax. After signing up, your Salesforce admin must add you as a Salesforce user and grant you access to ServiceMax features. When your Salesforce profile is set up, you will receive an initial e-mail with your user name and password. The password must be changed upon your first login.

You can also sign up for a trial edition of ServiceMax that is valid for a stipulated period. Please note that features included in your trial edition may not be available in the ServiceMax edition you select to purchase. To learn about how to manage your trial edition data and users, see the Salesforce application user guide on Salesforce.com.