How can Advanced Get Price (JavaScript-based) be enabled for mobile apps?

Set the group configuration setting SET009 (Enable Get Price, module ServiceMax iPad Client, submodule Synchronization) to True.

Ensure that the mobile app user’s profile has access to all the requisite permissions.

Ensure that user has access to clones of one or more of the standard SFM transactions (for instance TDM015 or TDM016) which include the Get Price button associated with the standard JavaScript code snippet for advanced price calculation. For this Get Price button, select the checkbox Show in iPad.

Do a Reset App, or Configuration Sync followed by Data Sync after the above updates.

How can Sharing Settings be enabled for mobile apps? How to restrict the user’s access to records that are assigned to them?

As a ServiceMax Administrator, you can control the user’s access to specific records using the Sharing Settings on Salesforce Setup (Salesforce Setup > Administer/Administration Setup > Security Controls). Here you can define sharing of records based on role hierarchy or sharing rules. For more information, see Sharing Settings on Saleforce help. However, group configuration setting SET014 (Apply sharing rules during data sync, module ServiceMax iPad Client, submodule Synchronization) can be set to True to apply Sharing Settings. Do a Reset App after updating this setting value.

How can sync request and response times be measured?

This can be achieved by turning on the Mobile Configuration option Capture synchronization time logs in Other Settings tab.