Known Issues/Limitations- ServiceMax Configuration
• Only one active Export Configuration, as identified by Is Default? checked in the configuration record, is supported per org.
• The Export Configuration has to be specified manually in JSON format; there is no configuration screen for this.
• No data validations are done before creating the IIF format file.
• Translation is not supported for the 'Service Flow Wizard' section title.
• Inline editing in Visualforce pages is supported. This limitation may transpire as system administrators not being able to edit fields on an object record even though the field is configured as editable in the page layout and the user has privileges to perform the action. This is because of a
Salesforce limitation.
• Custom fields added to any object are not available as list view filter options. This is because of a Salesforce limitation.
• RMB currency is not supported by Salesforce. For the list of supported currencies, see the
Salesforce Help article.
• Whenever a Case record is updated through Salesforce Inspector, the case assignment rules trigger. This might result in the case being assigned to the Sys Admin user instead of the user you have assigned the case to. This issue occurs because Salesforce Inspector uses REST API and it might use the active assignment rules by default. For more information about Assignment Rule Header behavior, see the
Salesforce Help article.