FAQ- Custom Code Snippet
This section contains frequently asked questions related to ServiceMax Custom Code Snippet.
Will $db.get fetch local records from any record?
Yes, $db.get will fetch local records from all records under any object.
What should i do when the snippet configured on an “On change” event is not executed ? OR What should i do when the SFM page on which the snippet is executed, is not responding?
Verify if the following:
• Check if you have selected the Snippet Version as 1.0 during code snippet creation.
• Check the syntax for the JavaScript.
• Check if you have used proper Salesforce API names for object and fields.
• Check if the object and fields used in the snippet are available in the client database.
Can I include a filter condition that checks for NULL operation?
Null / Is Not Null operators are not supported, but you can include filter condition for NULL operation using the = operator and "Blank" as right operand field/value.