에이전트 설치 및 구성 > Troubleshooting PTC RV&S 에이전트
Troubleshooting PTC RV&S 에이전트
The following table contains tips for troubleshooting common issues with PTC RV&S 에이전트.
Issue
Potential Resolution
PTC RV&S 에이전트 will not start
Check agent.log to see if:
port for PTC RV&S 에이전트 is already in use by another component on remote machine, or;
applicable security or required properties were not provided.
Check agent.properties to see if the mksagent.startup.sd= property is set to false. Ensure that this property is set to false in Integrity 10.8 and later.
Cannot connect PTC RV&S 서버 to PTC RV&S 에이전트
Check PTC RV&S 에이전트(s) is/are running via Windows service or daemon process.
Check server.log file for connection errors on PTC RV&S 서버 side.
Check the agent.log file for connection errors on PTC RV&S 에이전트 side.
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