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Donut Chart
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Description and Calculation
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Was Service Planned?
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If the service was not planned, the donut chart displays a portion with the color aligned with the legend label for No. If the service was planned, the donut chart displays a portion with the color aligned with the legend label for Yes. Hovering over a portion displays the associated legend label and the exact percentage of that portion of the donut chart.
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Root Cause Overview
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Breaks down total reactive service events within the defined timescale by Order Type. The chart considers work orders whose Order Type is not equal to Planned Maintenance. If a Planned Maintenance order type is not clearly defined, all order types are considered.
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