PTC Orbit Reference > Objects and Fields
Objects and Fields
Core data objects in PTC Orbit, their key fields, data types, and relationships to other objects.
PTC Orbit stores operational data across a set of core objects. Each object represents a distinct entity in the asset management lifecycle. The tables below list each object, its purpose, and the key fields available for configuration, filtering, and reporting.
Asset
The Asset object represents a physical piece of equipment, device, or component tracked in PTC Orbit.
Field
Description
Data type
Asset Name
Display name for the asset record.
Text
Serial Number
Unique serial identifier assigned by the manufacturer.
Text
Product
Reference to the product model this asset belongs to.
Lookup
Account
Customer account that owns or operates this asset.
Lookup
Location
Physical location where the asset is installed or stored.
Lookup
Status
Current operational status of the asset (for example, Active, Inactive, Decommissioned).
Picklist
Asset Score
Calculated health, risk, or opportunity score from the scoring model.
Number
On-Time Maintenance %
Percentage of maintenance work orders completed on or before the scheduled date. Calculated from the asset's entire service history.
Percent
Completed Maintenance %
Percentage of scheduled maintenance work orders that reached a Completed status. Calculated from the asset's entire service history.
Percent
Maintenance Effectiveness Score
Composite score calculated as (0.7 x Completed Maintenance %) + (0.3 x On-Time Maintenance %). Values range from 1 to 100. This field is read-only.
Number
Work Order
The Work Order object tracks a service task from creation through completion.
Field
Description
Data type
Work Order Number
System-generated unique identifier.
Auto Number
Asset
Reference to the asset being serviced.
Lookup
Priority
Urgency level: Critical, High, Medium, or Low.
Picklist
Status
Current state: Open, In Progress, Completed, or Cancelled.
Picklist
Assigned Technician
User assigned to perform the service task.
Lookup
Scheduled Date
Date and time the work order is scheduled for execution.
DateTime
Completion Date
Date and time the work order reached Completed status. Used to calculate on-time maintenance percentages.
DateTime
Order Type
Classification of the work order: Planned (generated from a PM Plan), Reactive (created from an alert or ad-hoc request), or Corrective (follow-up to a prior service visit).
Picklist
Total Cost
Aggregate cost of labor, parts, and expenses recorded against this work order.
Currency
PM Plan
Reference to the preventive maintenance plan that generated this work order. Populated only for planned maintenance work orders.
Lookup
Pending Item
The Pending Item object captures an IoT alert or operator request that requires evaluation.
Field
Description
Data type
Item Type
Category of the pending item: IoT Alert or Operator Request.
Picklist
Priority
Urgency level assigned to this item.
Picklist
Asset
Reference to the asset that triggered the alert or request.
Lookup
Status
Current state: New, In Review, Converted, or Dismissed.
Picklist
Campaign
The Campaign object coordinates bulk service or revenue activities across multiple assets.
Field
Description
Data type
Campaign Name
Display name for the campaign.
Text
Campaign Type
Classification: Service Campaign or Revenue Campaign.
Picklist
Purpose of Visit
Reason for the service visit applied to generated work orders.
Text
Target Assets
Assets included in this campaign based on filter criteria.
Multi-select
Account
The Account object represents a customer organization that owns or operates assets.
Field
Description
Data type
Account Name
Display name for the customer account.
Text
Industry
Business sector of the customer.
Picklist
Region
Geographic region where the account operates.
Text
Product
The Product object defines a product model or SKU. Assets reference a product to inherit model-level attributes.
Field
Description
Data type
Product Name
Display name for the product model.
Text
Product Family
Grouping category for related products.
Text
Manufacturer
Company that manufactured this product.
Text
Canonical Data Model: Maintenance Objects
The canonical data model includes preventive maintenance objects synced from ServiceMax Core through the maintenance data pipeline. These objects reside in Snowflake and feed the demand forecasting and maintenance performance features. For detailed field definitions, see Canonical Data Model: Maintenance Objects.
Was this helpful?