The Modeler License Does Not Work
The Modeler license will work only on the computer from which the license request was made.
If the evaluation Modeler license has expired, you must request a permanent Modeler license from PTC.
From License Manager, click Options, and ensure that the license options are set up correctly:
• If you are using a local license, the 'The Path to the Local License' option is selected, and the path to the license file is correct.
• If you are using server-based floating license, the Name of the License Server option is selected, and the name of the server is correct.
If you are investigating problems with a floating license, the log file on the server may contain useful information. If you have installed Modeler to the default locations, the log file resides in the following location.
For 64-bit versions of Windows:
• C:\Program Files (x86)\PTC Integrity Modeler\License Manager
For 32-bit versions of Windows:
• C:\Program Files\PTC Integrity Modeler\License Manager