The Modeler license will work only on the computer from which the license request was made.
If the evaluation Modeler license has expired, you must request a permanent Modeler license from PTC.
From License Manager, click Options, and ensure that the license options are set up correctly:
• If you are using a local license, the 'The Path to the Local License' option is selected, and the path to the license file is correct.
• If you are using server-based floating license, the Name of the License Server option is selected, and the name of the server is correct.
If you are investigating problems with a floating license, the log file on the server may contain useful information. If you have installed Modeler to the default locations, the log file resides in the following location.