Creating a License Request
2. Click the Request Wizard button.
If the Request Wizard button is not available:
a. Click Options.
b. Select the option button associated with the Path of the Local License box.
c. Click Save.
d. Click Return to Main.
e. Click Request Wizard.
3. From the Introduction page, click Next.
4. From the Company Details page, type your details and then click Next.
5. From the Feature Details page:
a. Select the check boxes associated with the Modeler licenses you require.
b. If you are requesting Modeler licenses for a Modeler server, set the quantity value of each selected Modeler license: Click the value, and then type a new value.
c. Click Next.
6. From the Order Details page, select the country and specify any additional information, and then click Finish.
7. On the final page of the Request Wizard, click Save As to create a license request file.
8. After finishing the wizard, close License Manager.
9. From the
PTC eSupport Portal, create a new Support Case to request the required license from PTC. Ensure that you attach the license request file to the Support Case.
Upon receipt and verification of your request, PTC will send you a permanent or incremental Modeler license.