Welcome to Kepware Edge > Event Log Messages > Licensing Event Log Messages
Licensing Event Log Messages
Feature '<name>' is not licensed and cannot be used.
Error Type:
Error
 
Possible Cause:
1. The named feature of the product has not been purchased and licensed.
2. The product license has been removed or trusted storage has become corrupted.
 
Possible Solution:
1. Download or install the software feature and purchase license.
2. Consult the Licensing User Manual for instructions on activating emergency licenses.
3. Contact a sales or support representative for assistance.
 
 See Also:
License Utility Help
 
Failed to load the license interface, possibly due to a missing third-party dependency. Run in Time Limited mode only.
Error Type:
Error
 
Possible Cause:
One or more required OEM licensing component is missing the system.
 
Possible Solution:
Contact a sales or support representative for assistance.
 
 See Also:
License Utility Help
 
Failed to initialize licensing. Unable to load the demo file license (Error %1!x!).
Error Type:
Error
 
Possible Cause:
The demo license file is not valid
 
Failed to initialize licensing. Unable to initialize the licensing identity (Error %1!x!).
Error Type:
Error
 
Failed to initialize licensing. Unable to initialize trusted storage (Error %1!x!).
Error Type:
Error
 
Possible Cause:
1. The system identifier has changed
2. Trusted storage has been tampered with
 
Failed to initialize licensing. Unable to initialize the licensing publisher (Error %1!x!).
Error Type:
Error
 
Failed to initialize licensing. Unable to establish system time interface (Error %1!x!).
Error Type:
Error
 
Failed to initialize licensing (Error <error code>)
Error Type:
Error
 
Failed to process the activation response from the license server (Error: %x, Process Codes: %s, Message Codes: %s)
Error Type:
Error
 
Failed to create an activation request (Error %x)
Error Type:
Error
 
Request failed with license server.
Error Type:
Error
 
Time Limited mode has expired.
Error Type:
Warning
 
Possible Cause:
1. The product has not been purchased and licensed during Time Limited mode.
2. The server started in Time Limited mode with the specified time remaining in Time Limited mode.
 
Possible Solution:
1. If evaluating the server, no action needs to be taken.
2. If this is a production machine, activate the product licenses for the installed components before Time Limited mode expires.
3. Purchase a license for all features of the product that will be used.
4. Contact a sales or support representative for assistance.
 
 See Also:
License Utility Help
 
Maximum device count exceeded for the lite version '<number>' license. Edit project and restart the server.
Error Type:
Warning
 
Possible Cause:
The specified driver was activated with a lite license, which limits the number of devices that can be configured.
 
Possible Solution:
1. Verify the number of devices authorized by the license and correct the project design to reduce the device count.
2. If more devices are needed or the lite activation is incorrect, contact a sales representative about upgrading the license to support more devices.
 
 See Also:
License Utility Help
 
Maximum runtime tag count exceeded for the lite version '<number>' license. Edit client project and restart the server.
Error Type:
Warning
 
Possible Cause:
The specified driver was activated with a lite license, which limits the number of tags that can be configured.
 
Possible Solution:
1. Verify the number of tags authorized by the license and correct the project design to reduce the tag count.
2. If more tags are needed or if the lite activation is incorrect, contact a sales representative about upgrading the license to support more tags.
 
 See Also:
License Utility Help
 
Type <numeric type ID> limit of <maximum count> exceeded on feature '<name>'.
Error Type:
Warning
 
Possible Cause:
The installed feature license limits the number of items of the specified type that can be configured.
 
Possible Solution:
1. Contact customer solutions to determine what object type count should be reduced to remain within the limits of the license.
2. If more items are needed, contact a sales representative about upgrading the license.
 
 See Also:
License Utility Help
 
<Object type name> limit of <maximum count> exceeded on feature '<name>'.
Error Type:
Warning
 
Possible Cause:
The installed feature license limits the number of items of the specified type that can be configured.
 
Possible Solution:
1. Verify the number authorized by the license and correct the project design to use only that number of items.
2. If more items are needed, contact a sales representative about upgrading the license.
 
 See Also:
License Utility Help
 
The FlexNet Licensing Service must be enabled to process licenses. Failure to enable the service results in Time Limited mode.
Error Type:
Warning
 
Possible Cause:
An attempt was made to verify the license, but the FlexNet Licensing Service is disabled.
 
Possible Solution:
Use the Windows Service Control Manager to enable the FlexNet Licensing Service, which requires a runtime restart.
 
 See Also:
License Utility Help
 
The <name> feature license has been removed. The server will enter Time Limited mode unless the license is restored before the grace period expires.
Error Type:
Warning
 
Possible Cause:
The feature license has been deleted, moved to another machine, the hardware key has been removed, or trusted storage has been corrupted.
 
Possible Solution:
1. Consult the Licensing User Manual for instructions on activating an emergency licenses.
2. Contact a sales or support representative for assistance.
 
 See Also:
License Utility Help
 
License for feature <name> cannot be accessed [error=<code>] and must be reactivated.
Error Type:
Warning
 
Possible Cause:
Trusted storage has been corrupted, possibly due to a system update.
 
Possible Solution:
1. Consult the Licensing User Manual for instructions on activating an emergency licenses.
2. Contact a sales or support representative for assistance.
 
 See Also:
License Utility Help
 
Feature %1 is time limited and will expire on %2 at %3.
Error Type:
Warning
 
Feature %1 is time limited and will expire on %2 at %3.
Error Type:
Warning
 
Object count limit has been exceeded on feature <name>. Time limited usage will expire at <date/time>.
Error Type:
Warning
 
Feature count limit exceeded on <name>. Time limited usage will expire at <date/time>.
Error Type:
Warning
 
Time limited usage period on feature <name> has expired.
Error Type:
Warning
 
Failed to obtain licenses from the license server.
Error Type:
Warning
 
The license for this product has expired and will soon stop functioning. Please contact your sales representative to renew the subscription.
Error Type:
Warning
 
Licensing for this system is currently provided by a file-based license.
Error Type:
Warning
 
Failed to connect to the license server.
Error Type:
Warning
 
Possible Cause:
1. The license server connection parameters are incorrect.
2. The license server is not running or has been disabled.
3. The TLS connection has not been properly configured.
 
Possible Solution:
1. Verify that the license server connection parameters are correct.
2. Check that the license server is running and that its state is not set to 'suspended'.
3. Verify that the license server CA certificate has been imported.
 
Failed to return licenses to the LLS.
Error Type:
Warning
 
Maximum driver count exceeded for the lite version '<name>' driver license. Edit project and restart the server.
Error Type:
Informational
 
Possible Cause:
The specified driver was activated with a lite license, which limits the number of drivers that can be configured.
 
Possible Solution:
1. Verify the number of drivers authorized by the license. Correct the project to use only that number of drivers.
2. If more drivers are needed or the lite activation is incorrect, contact a sales representative about upgrading the license to support more drivers.
 
 See Also:
1. Event Log (in server help)
2. License Utility Help
 
Connecting to the license server.
Error Type:
Informational
 
Successful communication with the license server. Renew interval established at %d seconds.
Error Type:
Informational
 
License synchronization required. Initiating request...
Error Type:
Informational
 
Performing initial license request to the license server.
Error Type:
Informational
 
Connected to license server, no changes.
Error Type:
Informational
 
Requesting return of all borrowed licenses...
Error Type:
Informational
 
Cannot add item. Requested count of <number> would exceed license limit of <maximum count>.
Error Type:
Informational
 
Possible Cause:
The product license limits the number of items that can be configured.
 
Possible Solution:
1. Verify the number authorized by the license and correct the project to use only that number of items.
2. If more items are needed, contact a sales representative about upgrading the license.
 
 See Also:
License Utility Help
 
The version of component <name> (<version>) is required to match that of component <name> (<version>).
Error Type:
Informational
 
Possible Cause:
Two installed components have an interdependency that requires the versions to match.
 
Possible Solution:
Verify component versions and download or install the matching versions of the components.
 
 See Also:
License Utility Help
 
Maximum channel count exceeded for the lite version '<name>' driver license. Edit project and restart the server.
Error Type:
Informational
 
Possible Cause:
The specified driver was activated with a lite license, which limits the number of channels that can be configured.
 
Possible Solution:
1. Verify the number of channels authorized by the license. Correct the project to use only that number of channels.
2. If more channels are needed or the lite activation is incorrect, contact a sales representative about upgrading the license to support more channels.
 
 See Also:
1. Event Log (in server help)
2. License Utility Help
 
%s is now licensed.
Error Type:
Informational
 
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