IoT Gateway > Troubleshooting > Event Log Messages
Event Log Messages
The following messages may be generated. Click on the link for a description of the message.
Browse rejected: no user credentials were provided in the request and anonymous requests are currently disabled.
Browse rejected: the credentials for user <user> are invalid.
Connection restored to server: <gateway>. Reinitializing server configuration.
Data change event buffer overrun; dropping updates. Ensure that the IoT Gateway service is running or reduce the volume of data collected.
Error adding item <tag>. This item already exists in connection <agent name>.
Error adding item <tag> to connection <agent name>.
Error importing CSV data. Invalid CSV header.
Error importing CSV data. No item records found in CSV file.
Error importing CSV item record <tag>. Update rate <update rate> is out of range, setting to <valid update>.
Error importing CSV item record <tag>. No update rate found, setting to <update rate>.
Error importing CSV item record <tag>. Deadband <deadband rate> is invalid. Deadband set to <valid deadband>.
Error importing CSV item record <tag>. No deadband value found, setting to <valid deadband>.
Failed to connect to server: <gateway>. Please verify this connection information is correct and that the host can be reached.
Failed to connect to server: <URL and port>. Please verify this connection information is correct and that the host can be reached.
Failed to create JVM using JRE at <path to JRE>.
Failed to import MQTT client certificate: <certificate path>. Use the Server Administration utility to import a valid certificate.
Failed to import server instance cert: <agent name>. Please use the Administration utility to re-issue the certificate.
Failed to initialize the JVM: insufficient memory available (requested initial=<MB>, max. =<MB>).
Failed to initialize the JVM: JNI error <error>.
Failed to initialize the IoT Gateway.
Failed to launch IoT Gateway: no suitable 64-bit32-bit JRE was configured or found.
Failed to load agent <agent name>: invalid payload specification.
Failed to load project: <agent URL> is not a valid address.
Failed to load XML project. Item <tag> already exists in connection <agent name>.
Failed to start IoT Gateway service.
Failed to start IoT Gateway service. Please ensure arguments <Java variables> are valid.
IoT Gateway failed to start. Failed to bind to port <port>.
IoT Gateway using JRE at <path to JRE>.
Item <tag> on connection <agent name> is now licensed and sending data.
Missing server instance certificate <certificate path>. Re-issue the certificate using the Administration utility.
Missing MQTT client certificate <certificate path>. Use the Administration utility to import a valid certificate.
MQTT agent <agent name> disconnected. Reason - Connection lost.
MQTT agent <agent name> disconnected. Reason - null.
MQTT agent <agent name> published events buffer is full. Dropping new data change events.
MQTT agent <agent name> failed to connect. Reason - Unable to find valid certificate path to requested target.
MQTT agent <agent name> failed to parse payload.
MQTT agent <agent name> failed to parse payload template.
MQTT agent <agent name> failed to publish. Reason - <Broker URL>.
MQTT agent <agent name> failed to publish. Reason - Connection reset.
MQTT agent <agent name> failed to publish. Reason - The template is invalid.
MQTT agent <agent name> failed to publish. Reason - Unable to connect to server.
MQTT agent <agent name> failed to process write request on topic <MQTT topic>. Reason - <JSON error>.
MQTT agent <agent name> is connected to broker <broker URL>.
MQTT agent <agent name> publish failed. Reason: <reason>.
MQTT client certificate is expired. Use the Administration utility to import a valid certificate.
Read rejected for item <tag>: no user credentials were provided in the request and anonymous requests are currently disabled.
Read rejected for item <tag>: the credentials for user <user> are invalid.
Read rejected for item <tag>. The tag is disabled.
Read rejected for item <tag>. The tag has not been added to the plug-in.
REST client <agent name> published events buffer is full. Dropping new data change events.
REST client <agent name> failed to parse payload.
REST client <agent name> failed to parse payload template.
REST client <agent name> processing update.
REST client <agent name> publish failed. Reason - Connection refused: connect.
REST client <agent name> publish failed. Reason - Read timed out.
REST client <agent name> publish failed. Reason: <reason>.
REST client <agent name> publish failed. Reason - SSL configuration error.
REST client <agent name> publish failed. Reason - Unexpected EOF.
REST client <agent name> publish failed. Reason - The template is invalid.
REST client <agent name> returned HTTP error <HTTP error>, buffering records.
REST client <agent name> started publishing to <REST server URL>.
REST server <agent name> started at <URL and port>.
REST server <agent name> - failed to start on <URL and port>. Reason - Address already in use: bind.
Running with Java <full Java version>.
Template error on line <number>: found: <string>.
The REST server certificate has been reissued.
The REST server certificate has been imported.
The REST server certificate has expired. Please use the Administration utility to re-issue the certificate.
Unable to send data for item <tag> on connection <agent name>. The licensed item count of <license count> items has been reached.
Unable to start secure REST server <agent name> at <URL and port>: missing or invalid certificate.
Unable to use network adapter <network adapter> for REST server <agent name>. Binding to localhost only.
Unsupported JVM: please install or configure a 64-bit32-bit Java 1.7 or higher JRE or JDK.
Write request failed on item <tag>. The write data type <data type> cannot be converted to the tag data type <data type>.
Write rejected for item <tag>. Invalid write format.
Write rejected for item <tag>. No user credentials were provided in the request and anonymous requests are currently disabled.
Write rejected for item <tag>; unsupported data type <type>.
Write rejected for item <tag>. The credentials for user <user> are invalid.
Write rejected for item <tag>. The tag is disabled.
Write rejected for item <tag>. The tag has not been added to the plug-in.
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