Creo Illustrate Installation and Configuration Guide > Overview > Before You Begin
Before You Begin
Before you install Creo Illustrate, make sure that all the prerequisites are met:
• You have opened an online account at PTC.com (Administrators of Creo Illustrate only).
• You have received the Software Confirmation Order e-mail with the product code or the Sales Order Number for your shipment. Alternatively, you must have received your License Pack via e-mail from PTC License Management (Administrators of Creo Illustrate only).
• You have downloaded the application. If not, follow the link on your Software Confirmation Order e-mail to download the installation package to a folder on the local or the network computer. Alternatively, download Creo Illustrate from PTC.com. See Downloading Creo Illustrate.
• You have checked the following locations for information on support of various platforms, languages, and toolkits:
You must install PTC License Server Manager before installing Creo Illustrate unless you have purchased node-locked licenses.
See Obtaining and Configuring Licenses.
Opening a PTC Online Account
You must have a PTC online account to generate a license and install Creo Illustrate. Use the following instructions to create an online account:
1. On a computer connected to the Internet, go to the Create New PTC eSupport Account page.
2. Fill in any empty boxes.
3. Click Create Account. A confirmation page indicates a successful account creation.
4. Review and print this confirmation for your record. A confirmation of your account is sent to your e-mail address.
Resetting Your Password
If at any time you do not remember your PTC.com password, follow these instructions:
1. Open the Reset Your Password page.
2. Type your user name.
3. Click Continue. A URL to reset your password is sent to your e-mail address.
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