System Prerequisites
This section describes the prerequisites for hardware, operating systems, graphics cards, and software.
Hardware and Operating System Requirements
You create illustrations from imported CAD files. The hardware requirements partly depend on the type and size of the CAD files you import. Hardware drivers not updated by the manufacturer in the last four years may not meet the needs of Creo Illustrate (see
CS254885 for more information).
The minimum requirements are sufficient for small-sized or average-sized files. For optimum performance, meet these recommended specifications:
|
Item
|
Minimum Requirement
|
Recommended Specification
|
|
Random access memory (RAM)
|
2 GB
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3 GB to 8 GB
|
|
Central processing unit (CPU) or Core
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Single-core, 1-GHz x86
Intel compatible
|
Dual-core or greater, 2-GHz x86
64-bit
Intel compatible
|
|
Disk space
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1 GB for a 64-bit platform
|
2 GB for the installation
Additional disk space for data
|
|
Operating system
|
Windows 10
|
Windows 10 64-bit
|
The
Platform Support page contains information on requirements for hardware, graphics drivers, and operating systems for PTC products, including
Creo Illustrate.
Graphics Requirements
You must have OpenGL library version 1.1 or later installed on your machine. Make sure you have the latest drivers for your graphics hardware. You can download the latest drivers from the manufacturer’s website.
The graphics requirements depend on the size and complexity of your data sets. If you plan to import large or complex CAD files, check PTC’s list of supported hardware for a list of appropriate graphics cards at
Platform Support.Applying special configurations to your graphics card is not recommended.
Platform-specific Requirements
Creo Illustrate supports 64-bit Windows operating systems. You must have administrative privileges on Windows to install Creo Illustrate. You must also have the latest proprietary graphics drivers from your graphics card vendor. Your operating system’s graphics drivers are not sufficient.
Software Requirements and Helper Applications
All of the software requirements are automatically met when you install from one of these locations:
• Product DVD
• CreoIllustrate_64.exe executable file
Microsoft C++ Runtimes are required for installing and running Creo Illustrate. The required C++ runtimes are shipped with Creo Illustrate and installed automatically if needed. If you already have C++ Runtime, the installation is not modified.
Other helper applications are shipped and automatically installed with Creo Illustrate:
• Creo View Files Tools—Used for transforming or optimizing Creo View data.
Browser Support Requirements
You may have to set special options for your Web browser.
Google Chrome Support for Creo Illustrate
• The Version Checker plug-in does not work with the Chrome and Firefox browser.
• Before using Creo Illustrate with the Chrome browser, you must install Creo Illustrate from the DVD or from the downloaded DVD image (use the installer script setup.vbs). For more information, see .
Adobe Version Verification
If you attempt to open a PDF document, but it does not open, perform the following steps:
1. Ensure that a supported version of Adobe Acrobat or Reader is installed. If both Adobe Acrobat and Reader are installed, ensure that both are supported versions. Look for the latest “Creo View Clients and Toolkit Software Matrices” at
Reference Documents for detailed version information.
2. If a supported version of Adobe Acrobat or Reader is already installed, check that the Windows Registry software InstallPath values for Adobe Acrobat or Reader, located under the HKEY_LOCAL_MACHINE key, point to valid installation directories.
3. If the Windows Registry is correct, uninstall and reinstall Adobe Acrobat or Reader (or both, if both are installed), and then uninstall and reinstall Creo View.
For more details, refer to Technical Support article
CS235004.