Updating the License Server
You can update the current installation of PTC License Server with your new license information when updating your PTC software. An installation update of PTC License Server is typically required in one of these scenarios:
• Adding license information from your new Sales Order
• Updating the existing license features in your license file with those of a maintenance release
You may have to update the license server software itself depending on the version installed. In such cases, you must uninstall PTC License Server using administrative privileges and then follow the installation instructions in the
Standalone PTC License Server guide on the
Reference Documents page.
Update your licenses using this workflow:
1. Make note of the product code that you have received via e-mail. Alternatively, use the PTC License Management Web tools to request for a license file via e-mail. Save the license file in an ASCII format to a secure location on your disk.
2. Navigate to the \bin subfolder of your license server installation. The default path follows:
C:\Program Files\FLEXnet Admin License Server\bin
3. Right-click ptcsetup.bat and choose Run as Administrator from the shortcut menu. The PTC Setup — PTC License Server dialog box opens.
4. Click
. The
Open dialog box opens.
5. Browse to your license file, and then click Open. The path appears under License File.
6. Click Configure. The Installation Progress page opens with a progress bar.
7. A warning opens. Click OK.
8. To check the status of your updated license, follow these steps:
a. Click > > . The FLEXnet License Administrator webpage opens.
b. Near the top of the page, click Administration. The Administration tab opens.
c. On the left, click Vendor Daemon Configuration. The Vendor Daemon Configuration tab opens with your license.
d. Under the Status column, verify that the status is RUNNING.
PTC License Server restarts. For Triad configurations, two of the three partner machines must be running before licenses can be distributed.