References > Creo™ Schematics Installation and Administration Guide > Preparing for Installation > Preparing to Install Your PTC Software > Opening a PTC Online Account > Resetting Your Password
  
Resetting Your Password
If at any time you do not remember your PTC.com password, follow these instructions:
1. Open the Reset Your Password page.
2. Type your user name.
3. Click Continue. A URL to reset your password is sent to your e-mail address.