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Your regular server file system backups include xml files that match the version of the database. These xml files contain information on any customizations made to the database, such as assigning Data Dictionaries or Number Generators. If you do not restore these files, existing xml files may be out of sync with the database. Restore the following files on the server:
C:\Program Files\PTC\Creo Elements\Direct Manager Server 20.6\config\*.xml
C:\Program Files\PTC\Creo Elements\Direct Manager Server 20.6\WebServicesServer\*.xml |