Creating New Fields
To create a new field for a tracker, select any of the following options on the fields tab of the tracker configuration page:
• New Choice field
• New Custom Field
Creating a New Choice Field or New Custom Field
After you click Choice field option on the Fields tab, the New choice field window opens. Similarly, if you select the Custom field, the New custom field window opens. The following details are required to create a new field:
• Label: Click to provide a label to the field. The label denotes the name of the column in the tracker items table in the list view.
• Type: Click to select the type of the field. Select Choice or Members in the list.
• Shared fields: Click to select the shared fields that are defined by the administrator. The options in this list are displayed based on the type of the field selected in the Type list.
• Hidden: Select this option to hide the field from the table on the fields tab.
• List: Select this option to view the field as a column on the tracker items page table.
• Title: Click to provide a title to the field. The title of a field is displayed as a column on the tracker items page table.
• Description: Click to add a description for the field.
• Datasource: Select to define the field dependencies between different fields of the same item. The options of the
Datasource sections changes based on the option selected in the
Type list. This option is available only for the choice field. For more information on datasource, see
Reference Fields.
• Mandatory in status: Select All to make the field mandatory for any status selected for the tracker item. To make the field optional for any specific status of the tracker item, select the appropriate option in the Status list.
• Hide if: You can hide the field by using a condition formula. For more information, see
Hide if.
• Computed as: Click to specify an expression or formula in unified expression language to define the field as a read-only computed field. This option is available only for the custom field. For more information, see
Computed Fields.
• Mandatory if: You can make a field mandatory by using a computed formula. For more information, see
Hide if.
• Service desk label: Click to provide names for the fields that are shown only on the Service Desk tab.
• Service desk description: Click to add a description for the field that is displayed while viewing the Service Desk tab.
After you have entered all the required details, click OK to save the changes. The OK option is disabled if you miss adding details to a mandatory field.