




|
Filter Name
|
Field Meaning Values
|
|---|---|
|
Any status
|
no filtering at all
|
|
Open
|
Status not Closed
|
|
Pending
|
Status is neither of Closed, Resolved, In Progress
|
|
In Progress
|
Status is In Progress
|
|
Resolved
|
Status is Resolved
|
|
Closed
|
Status is Closed
|
|
Unresolved
|
Status neither Closed nor Resolved
|
|
Successful
|
Status is Resolved, and resolution is Successful
|
|
Unsuccessful
|
Status is Resolved, and resolution is not Successful
|
|
|
Besides using the described filters, you can filter out all the folder types, information types and deleted items as well.
|